Frequently Asked Questions

Important Message: To get health insurance, you must sign up during an enrollment period. Vermont Health Connect’s Open Enrollment usually starts November 1 and ends December 15. Any Vermonter can sign up for a qualified health plan during Open Enrollment. At other times, you can get a 60-day Special Enrollment Period if you have a major life event, such as losing your health insurance. Vermonters who are eligible for Medicaid can enroll at any time.

 

Please select an FAQ category in the left menu to find the questions and answers you’re looking for.

What If I Have Questions?

We’re here to help! Vermont Health Connect wants to make your renewal as easy as possible. If you have questions, please call Vermont Health Connect Customer Support toll-free at 1-855-899-9600 Monday – Friday 8 am – 5 pm.

For plan information you can also call the insurance company directly:

Blue Cross Blue Shield of Vermont:  1-800-255-4550   
MVP Health Care:
1-844-865-0250
Delta Dental: 1-800-832-5700

If you would like in-person help, we can also help you find an Assister in your area.  Assisters are certified professionals who can help you understand your health insurance options.