Frequently Asked Questions

Important Message:  2019 Open Enrollment starts November 1 and ends December 15! This is the time when any Vermonter can sign up for 2019 health coverage, or make changes to an existing plan. If you lose health coverage or have another qualifying event after Open Enrollment ends, you can still sign up but need to act fast. If you wait more than 60 days to apply and select your plan, you might have to wait until next year to get health insurance.

Please select an FAQ category in the left menu to find the questions and answers you’re looking for.

What If I Have Questions?

We’re here to help! Vermont Health Connect wants to make your renewal as easy as possible. If you have questions, please call Vermont Health Connect Customer Support toll-free at 1-855-899-9600 Monday – Friday 8 am – 5 pm.

For plan information you can also call the insurance company directly:

Blue Cross Blue Shield of Vermont:  1-800-255-4550   
MVP Health Care:
1-844-865-0250
Delta Dental: 1-800-832-5700

If you would like in-person help, we can also help you find an Assister in your area.  Assisters are certified professionals who can help you understand your health insurance options.