Frequently Asked Questions

Important Message:  To enroll in a qualified health plan through Vermont Health Connect, you must sign up during an enrollment period. Open Enrollment typically starts in November and lasts for about six weeks. At other times of year, you may still be able to enroll in coverage if you lose health coverage or have another qualifying event, but you’ll need to act fast. If you delay for more than 60 days to apply and select your plan, you might have to wait until Open Enrollment to get health insurance.

Please select an FAQ category in the left menu to find the questions and answers you’re looking for.

What If I Have Questions?

We’re here to help! Vermont Health Connect wants to make your renewal as easy as possible. If you have questions, please call Vermont Health Connect Customer Support toll-free at 1-855-899-9600 Monday – Friday 8 am – 5 pm.

For plan information you can also call the insurance company directly:

Blue Cross Blue Shield of Vermont:  1-800-255-4550   
MVP Health Care:
Delta Dental: 1-800-832-5700

If you would like in-person help, we can also help you find an Assister in your area.  Assisters are certified professionals who can help you understand your health insurance options.