Assisters are available now in communities throughout the state to help individual Vermonters, small employers, and their employees understand their health care options. Assisters are able to assist you with finding a health plan that meets your needs and budget, completing an application, and, if you qualify, accessing financial help.
On this page:
- How Do I Find an Assister?
- What Can I Expect from My Assister?
- How Can I Spot a Scam?
- How Do I Become a Vermont Health Connect Assister?
- What Other Assistance is Available?
How Do I Find an Assister?
Browse our list of In Person Assisters (sorted by county). Please contact them directly to request information, to set up an appointment, or to schedule a presentation at your organization or event.
What Can I Expect from My Assister?
• All Assisters have been trained by Vermont Health Connect staff
• All Assisters are required to have a criminal background check upon employment as Assisters.
• Prior to obtaining access to the Vermont Health Connect enrollment system, all Assisters must meet Vermont Health Connect certification requirements
• Whether you are an individual or a small business owner, Assisters should be able to answer your questions about Vermont Health Connect or find the answers for you
How Can I Spot a Scam?
Assisters will NOT:
• Charge for their services unless you are a business or individvual who contracts with a Broker
• Conduct ‘cold calls’ to individuals or businesses
• Make unsolicited requests for personal information
• Offer to provide you with an “Obama Care” card
Should you encounter any of these practices by someone claiming to be a Vermont Health Connect Assister, please contact us at ahs.vthealthconnect@vermont.gov .
How Do I Become a Vermont Health Connect Assister?
Vermont Health Connect does not employ Assisters directly. Any organization interested in assisting their clients with health coverage issues may contact VHC to inquire about certifying an employer as an assister. If you have additional questions about the Assister Program, please contact ahs.vthealthconnect@vermont.gov.
Note: If you are already a State of Vermont-licensed producer, you can be trained by Vermont Health Connect as a Registered Broker. If you work for a hospital, clinic, or other entity that already helps Vermonters access health coverage, you can sign up to be trained and registered as a Certified Application Counselor (CAC). These certification programs will ensure appropriate training, require compliance with privacy and confidentiality, and give Vermonters a sense of confidence in working with you.
Additional Assistance
Assisters are just one piece of Vermont Health Connect’s comprehensive consumer assistance program. Vermont Health Connect also offers an enrollment support unit and a Vermont-based call center (toll-free 1-855-899-9600). Together, these resources are ensuring that Vermonters can get the enrollment help they want, online, by phone or in-person.