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Important Message: Pharmacy claims are now being processed. Information about the past Change Healthcare outage can be found on the Pharmacy and Provider Communications page.

Health Insurance Company Quality Ratings

 Plan quality rating and enrollee survey results are calculated by the Centers for Medicare and Medicaid Services (CMS) using data provided by health plans in 2022. The ratings displayed are for the 2023 plan year. Learn more about these ratings.

Here are the 2023 plan ratings for Blue Cross and Blue Shield of Vermont and MVP Health Care®. Both companies offer plans through Vermont Health Connect.

Click the links below to see the ratings for Blue Cross and MVP. The ratings are based on a high rating of five stars and applies to all plans carried by both insurance companies.

Blue Cross and Blue Shield of Vermont

  • Overall Score                                              4 stars
  • Clinical Quality Management Score 4 stars
  • Enrollee Experience Score                   3 stars
  • Plan Management Score                       4 stars

 

MVP® Health Care

  • Overall Score                                              4 stars
  • Clinical Quality Management Score 4 stars
  • Enrollee Experience Score                   3 stars
  • Plan Management Score                       4 stars

 

Results of the enrollee satisfaction survey results posted for the 2023 plan year can be found here: