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Important Message: System issues may affect prescription processing for Medicaid Members. Visit https://dvha.vermont.gov/providers/pharmacy for more information.

Find an Assister

How? Find an Assister in your area by clicking on your county.

We understand that getting or understanding health insurance can feel hard. So we have trained people in your community that can help you. The are called Assisters. They are professionals who are trained and certified by Department of Vermont Health Access to help Vermonters understand and enroll in health coverage in-person or virtually through Vermont Health Connect or Green Mountain Care. They can answer questions, walk you through an application, and if you allow it, communicate directly with Vermont Health Connect on your behalf.

The organizations on the list below have certified Assisters on staff. They assist Vermonters who are existing patients or clients. Please call the organization ahead of your visit to see if they are accepting new clients and to schedule an appointment.

♦ -- Some organizations only assist current patients or customers. The organizations marked with a diamond ♦ will accept anybody, even if you've never been there.
$ -- Organizations with a dollar sign charge a fee for their services. These are Insurance Brokers.

Addison

Bennington

Caledonia

Chittenden

Franklin / Grand Isle

Lamoille

Orange

Orleans / Essex

Rutland

Washington

Windham

Windsor

Statewide

New Hampshire

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Don't see your provider or organization on this list? Contact us at 1-855-899-9600 to find additional sources of help or recommend a potential provider or organization.


Interested in becoming a trained, certified assister?
Please email the Assister team at
ahs.dvhaassisters@vermont.gov or fill out the online Application for the Assister Program.


Other Resources

Call the Senior Helpline at 1-800-642-5119 in the following situations:

  • If you are 65 or older, or you are on Medicare because of blindness or disability. They can answer your questions, including how to enroll in Medicare. They can also help you to choose a Medicare Part D prescription drug plan. You may also qualify for State of Vermont programs, including Medicaid, that help reduce the cost of Medicare. Call Green Mountain Care at 1-800-250-8427 to find out more information.
  • ​​If you need help applying for Long Term Care.

ADDISON County

Mountain Health Center
61 Pine St., Building 4
Bristol, VT 05443 
(802) 453-5028

Open Door Clinic
100 Porter Drive
Middlebury, VT 05735
(802) 989-6872O

Porter Medical Hospital  
115 Porter Drive
Middlebury, VT 05753 
(802) 388-4701


BENNINGTON County

Bennington Free Clinic 
121 Depot Street, PO Box 702
Bennington, VT 05021

(802) 447-3700

SaVida Health 
665 Main Street
Bennington, VT 05021

(802) 448-5105

Southwestern Vermont Medical Cente
100 Hospital Dr.
Bennington, VT 05201 
(802) 442-6361


CALEDONIA County

Community Restorative Justice Center 
576 Railroad Street, Suite 2
St. Johnsbury, VT 05819
(802) 748-2977

Hardwick Area Health Center
4 Slapp Hill Road
Hardwick, VT 05843 
(802) 472-3300

Northeast Kingdom Council on Aging 
1315 Hospital Drive
Saint Johnsbury, VT 05819
(800) 642-5119

 ♦ Northeastern Vermont Regional Hospital - Community Connections Navigator Organization
165 Sherman Dr.
St. Johnsbury, VT 05819
(802) 748-7992 or (802) 748-7975

Northern Counties Health Care
165 Sherman Dr.
St. Johnsbury, VT 05819
802-748-5041 ext. 1506

SaVida Health
4616 Memorial Drive
St. Johnsbury, VT 05819
(802) 357-5549


CHITTENDEN County

Community Health Centers of Burlington
617 Riverside Ave.
Burlington, VT 05401 
(802) 864-6309

-- Languages: Bosnian, Serbian, Croatian

Howard Center - Main Campus
208 Flynn Ave., Suite 3J
Burlington, VT 05401 
(802) 488-6000

Howard Center - South Burlington
75 San Remo Drive
South Burlington, VT 05403 
(802) 488-7382

SaVida Health
462 Hegeman Ave
Colchester, VT 05446
(802) 448-5072

UVM Extension - Bridges to Health
140 Kennedy Drive, Suite 201
South Burlington, VT 05403 
(802) 503-2301
-- Language: Spanish

UVM Health Assistance Program
28 Lakeside Ave., #106
Burlington, VT 05401 
(802) 847-6984

UVM Medical Center 
Patient Access - Financial Advocate
111 Colchester Ave.
Burlington, VT 05401 
(802) 847-2999
-- Language: Hindi


FRANKLIN / GRAND ISLE Counties

CVOEO - Franklin / Grand Isle 
5 Lemnah Drive, Suite 5
St. Albans, VT 05478
(802) 527-7392

Northwestern Medical Center 
133 Fairfield St.
St Albans City, VT 05478
(802) 524-1048

Primary Care Health Partners
9 Crest Rd.
St. Albans, VT 05478
(802)527-0753


LAMOILLE County

Copley Hospital 
Patient Financial Services 
528 Washington Highway
Morrisville, VT 05661
(802) 888-8888

Lamoille Health Partners 
609 Washington Highway
Morrisville VT 05661
(802) 888-6017

Teen Challenge Vermont
1296 Collins Hill Rd.
Johnson, VT 05656
(802) 935-7807


ORANGE County

Gifford Medical Center – Health Connections
44 S Main St.
Randolph, VT 05060 
(802) 728-2323


ORLEANS / ESSEX Counties

North Country Hospital 
189 Prouty Dr.
Newport, VT 05855 
(802) 334-7331


RUTLAND County

Community Health Brandon 
420 Grove Street
Brandon VT 05733
(802) 247-6305

Community Health Castleton 
275 Route 30 North
Bomoseen, VT 05732
(802) 247-6305

Community Health Centers of the Rutland Region
71 Allen Street, Suite 101
Rutland, VT 05701
(802) 468-2928

Rutland Free Clinic 
145 State St.
Rutland, VT 05701 
(802) 775-1360

Rutland Regional Medical Center
160 Allen St.
Rutland, VT 05701
(802) 747-1648


WASHINGTON County

Central Vermont Medical Center 
130 Fisher Road
Barre, VT 05641 
(802) 371-4100

People’s Health and Wellness Clinic Navigator Organization
P.O. Box 544, 51 Church Street
Barre, VT 05641
(802) 479-1229


WINDHAM County

Brattleboro Memorial Hospital 
17 Belmont Ave., Box B1-2
Brattleboro, VT 05301
(802) 257-0341

Brattleboro Retreat 
1 Anna Marsh Lane
Brattleboro, VT 05302 
(802) 257-7785

Ethiopian Community Development Council
112 Hardwood Way, Suite 1
Brattleboro, VT 05301
(802) 384-4460

Grace Cottage Hospital 
185 Grafton Rd.
Townshend, VT 05353 
(802) 365-7357

Putney Family Services 
43 Old Depot Rd, Putney, VT 05346 
(802) 387-2120


WINDSOR County

Valley Health Connections 
268 River Street, Springfield, VT 
(802) 885-1616

Windsor Community Health Clinic 
Mt. Ascutney Hospital and Health Center 
289 County Rd.
Windsor, VT 05089 
(802) 674-6711


Statewide

$ Affiliated Associates, Kira Harmon
(802) 861-2900

$ Aimdar Advisory Group, Inc.
5 Penn Plaza, 23rd floor
New York, NY 10001
(718) 897-5539
-- Languages: Chinese

$ CGI Business Solutions, April Kuhl
(866) 223-1140

$ Crown Point Services, Elizabeth Meader
(603) 842-2543

$ Neshobe Falls Insurance Agency, Teena Foster
(802) 342-6285

Vermont Department of Health - YouFirst
-- Virtual Assistance only --
(802) 863-7332


New Hampshire

Conifer Health Systems – Dartmouth Hitchcock
1 Medical Center Dr.
Lebanon, NH 03766
(603) 354-5454