Find an Assister in your area by clicking on your county below.
We understand that getting or understanding health insurance can feel hard, so we have trained people in your community that can help you. They are called Assisters. They are professionals who are trained and certified by Department of Vermont Health Access to help Vermonters understand and enroll in health coverage in-person, over-the-phone, or virtually through Vermont Health Connect or Green Mountain Care. They can answer questions, walk you through an application, and if you allow it, communicate directly with Vermont Health Connect on your behalf.
The organizations on the list below have certified Assisters on staff. They assist Vermonters who are existing patients or clients. Please call the organization ahead of your visit to see if they are accepting new clients and to schedule an appointment.
♦ — Organizations marked with a diamond ♦ are Navigator Organizations - they will accept anybody, even if you've never been there.
$ — Organizations marked with a dollar sign $ are Insurance Brokers - they charge a fee for their services.
Click here for a printer-friendly version: Assister Directory
Don't see your provider or organization on this list? Contact us at 1-855-899-9600 to find additional sources of help or recommend a potential provider or organization.
Interested in becoming a trained, certified assister?
Please email the Assister team at ahs.dvhaassisters@vermont.gov or fill out the online Application for the Assister Program.
Other Resources
Call the Senior Helpline at 1-800-642-5119 in the following situations:
- If you are 65 or older, or you are on Medicare because of blindness or disability. They can answer your questions, including how to enroll in Medicare. They can also help you to choose a Medicare Part D prescription drug plan. You may also qualify for State of Vermont programs, including Medicaid, that help reduce the cost of Medicare. Call Green Mountain Care at 1-800-250-8427 to find out more information.
- If you need help applying for Long Term Care.
List of Assisters by County
ADDISON County
Mountain Health Center
61 Pine St., Building 4
Bristol, VT 05443
(802) 453-5028
Open Door Clinic
100 Porter Drive
Middlebury, VT 05735
(802) 989-6872O
Porter Medical Hospital
115 Porter Drive
Middlebury, VT 05753
(802) 388-4701
BENNINGTON County
Bennington Free Clinic
121 Depot Street, PO Box 702
Bennington, VT 05021
(802) 447-3700
SaVida Health
665 Main Street
Bennington, VT 05021
(802) 448-5105
Southwestern Vermont Medical Center
100 Hospital Dr.
Bennington, VT 05201
(802) 442-6361
CALEDONIA County
Community Restorative Justice Center
576 Railroad Street, Suite 2
St. Johnsbury, VT 05819
(802) 748-2977
Hardwick Area Health Center
4 Slapp Hill Road
Hardwick, VT 05843
(802) 472-3300
Northeast Kingdom Council on Aging
1315 Hospital Drive
Saint Johnsbury, VT 05819
(800) 642-5119
♦ Northeastern Vermont Regional Hospital - Community Connections Navigator Organization
165 Sherman Dr.
St. Johnsbury, VT 05819
(802) 748-7992 or (802) 748-7975
Northern Counties Health Care
165 Sherman Dr.
St. Johnsbury, VT 05819
802-748-5041 ext. 1506
SaVida Health
4616 Memorial Drive
St. Johnsbury, VT 05819
(802) 357-5549
CHITTENDEN County
Community Health Centers of Burlington
617 Riverside Ave.
Burlington, VT 05401
(802) 864-6309
— Languages: Bosnian, Serbian, Croatian
Howard Center - Main Campus
208 Flynn Ave., Suite 3J
Burlington, VT 05401
(802) 488-6000
Howard Center - South Burlington
75 San Remo Drive
South Burlington, VT 05403
(802) 488-7382
SaVida Health
462 Hegeman Ave
Colchester, VT 05446
(802) 448-5072
UVM Extension - Bridges to Health
140 Kennedy Drive, Suite 201
South Burlington, VT 05403
(802) 503-2301
— Language: Spanish
UVM Medical Center
Patient Access - Financial Advocate
111 Colchester Ave.
Burlington, VT 05401
(802) 847-2999
— Language: Hindi
FRANKLIN / GRAND ISLE Counties
CVOEO - Franklin / Grand Isle
5 Lemnah Drive, Suite 5
St. Albans, VT 05478
(802) 527-7392
Northwestern Medical Center
133 Fairfield St.
St Albans City, VT 05478
(802) 524-1048
Primary Care Health Partners
9 Crest Rd.
St. Albans, VT 05478
(802)527-0753
LAMOILLE County
Copley Hospital
Patient Financial Services
528 Washington Highway
Morrisville, VT 05661
(802) 888-8888
Lamoille Health Partners
609 Washington Highway
Morrisville VT 05661
(802) 888-6017
Teen Challenge Vermont
1296 Collins Hill Rd.
Johnson, VT 05656
(802) 935-7807
ORANGE County
Gifford Medical Center – Health Connections
44 S Main St.
Randolph, VT 05060
(802) 728-2323
ORLEANS / ESSEX Counties
North Country Hospital
189 Prouty Dr.
Newport, VT 05855
(802) 334-7331
RUTLAND County
Community Health Brandon
420 Grove Street
Brandon VT 05733
(802) 247-6305
Community Health Castleton
275 Route 30 North
Bomoseen, VT 05732
(802) 247-6305
Community Health Centers of the Rutland Region
71 Allen Street, Suite 101
Rutland, VT 05701
(802) 468-2928
Rutland County Health Partners
204 North Main St.
Rutland, VT 05701
(802) 775-1360
Rutland Regional Medical Center
160 Allen St.
Rutland, VT 05701
(802) 747-1648
WASHINGTON County
Central Vermont Medical Center
130 Fisher Road
Barre, VT 05641
(802) 371-4100
♦ People’s Health and Wellness Clinic Navigator Organization
P.O. Box 544, 51 Church Street
Barre, VT 05641
(802) 479-1229
WINDHAM County
Brattleboro Memorial Hospital
17 Belmont Ave., Box B1-2
Brattleboro, VT 05301
(802) 257-0341
Brattleboro Retreat
1 Anna Marsh Lane
Brattleboro, VT 05302
(802) 257-7785
Ethiopian Community Development Council
112 Hardwood Way, Suite 1
Brattleboro, VT 05301
(802) 384-4460
Grace Cottage Hospital
185 Grafton Rd.
Townshend, VT 05353
(802) 365-7357
Putney Family Services
43 Old Depot Rd, Putney, VT 05346
(802) 387-2120
WINDSOR County
Valley Health Connections
268 River Street, Springfield, VT
(802) 885-1616
Windsor Community Health Clinic
Mt. Ascutney Hospital and Health Center
289 County Rd.
Windsor, VT 05089
(802) 674-6711
Statewide
$ Affiliated Associates, Kira Harmon
(802) 861-2900
$ Aimdar Advisory Group, Inc.
5 Penn Plaza, 23rd floor
New York, NY 10001
(718) 897-5539
— Languages: Chinese
$ CGI Business Solutions, April Kuhl
(866) 223-1140
$ Crown Point Services, Elizabeth Meader
(603) 842-2543
$ Neshobe Falls Insurance Agency, Teena Foster
(802) 342-6285
Vermont Department of Health - YouFirst
-- Virtual Assistance only --
(802) 863-7332
New Hampshire
Conifer Health Systems – Dartmouth Hitchcock
1 Medical Center Dr.
Lebanon, NH 03766
(603) 354-5454