Skip to main content

Important Message: Keep your account up to date! Some life event changes let you have a Special Enrollment Period (SEP) to sign up for a 2024 health plans, or change plans. Our Customer Support Center is open weekdays from 8am-4:30pm. Call us at 855-899-9600.

Create a Document Uploader account in 3 easy steps

Questions? / Technical Difficulties

If you have questions or technical difficulties with the Uploader, call 1-800-479-6151 or go to the Customer Support Portal page.

Step 1:

  • Go to on the internet. Use the newest version of your internet browser.
  • At the bottom of the Log in menu, click “Sign up" after the question "Don't have and account?"

Step 2:

  • You will see a new page. Enter your email address, your first and last names, and password for your new account.
  • At the bottom of the Sign up menu, click "Agree & Create Account".

Step 3:

  • An email will be sent to the email address you gave us. Open the email and click “Activate Account”.
  • Enter your personal information and click “Complete account creation”.
  • You will see a screen that says “Your account has been created.” Click “Continue to the document uploader” to sign in to your account and upload documents.