Important Message: Keep your account up to date! Some life event changes let you have a Special Enrollment Period (SEP) to sign up for a 2024 health plans, or change plans. Our Customer Support Center is open weekdays from 8am-4:30pm. Call us at 855-899-9600.

Need to send us documents?

Send your document securely. Use the internet. Do it the safe way in 4 easy steps! See our step-by-step graphic guides to create an account and sign in and how to send documents.

Step 1

Take clear pictures of the documents you need to send us. You can use a smart-phone, tablet or digital camera. You can also upload a pdf file.
Go to my.vermont.gov on the internet. Use the newest version of your internet browser.
Log in to the document uploader. If you don’t have an account, create a new account (see create account instructions).
On the first page, click “Healthcare”. Then click “Continue”.

Step 2

You will see a new page. Click on either “Qualified Health Plan” OR “Medicaid for Adults Under 65 or Dr. Dynasaur for Children and Pregnant Women”. Then click “Continue”.
The next pages ask questions about your account. Answer the questions and click “Continue”.

Step 3

The next page will ask questions about your account. Answer the questions and click "Continue".
You can also enter the Contact ID to ensure documents are uploaded to your case. Find your Contact ID on the main page of the notice we sent you.

Step 4

The next page lets you upload the documents we asked for. You can add more than one document by clicking “Add another document”.
When you’re done, click “Finish and submit”.

Questions? / Technical Difficulties

If you have questions or technical difficulties with the Uploader, call 1-800-479-6151 or go to the Customer Support Portal page.